Question 1

How is shipping priced on your order?

Accepted Answer

Shipping is calculated at checkout based on your order and delivery address. You may also see free shipping on orders over $100, plus any active shipping promos shown on the site. Easy!

Question 2

How do you find tracking details for your shipment?

Accepted Answer

Once your order ships, you’ll get an email with tracking info. Give the carrier a little time to update the status, and check your spam or promotions folder if you don’t see it right away!

Question 3

What if my package is delayed?

Accepted Answer

Shipping dates are estimates and may be affected by carrier delays, weather, holidays, or other circumstances outside our control. If your tracking information has not updated for several days, please contact the shipping carrier or reach out to us for assistance.

Question 4

What should I do if my order arrives damaged or an item is missing?

Accepted Answer

Please contact us within 3 days of delivery. Include your order number and clear photographs of the package and item. We will review the situation and explain the available next steps.

Question 5

How long until your order is processed?

Accepted Answer

We usually prepare orders within 5–7 business days. During sales, launches, holidays, or other busy times, processing can take a little longer—thanks for your patience!

Question 6

Do you ship outside the United States?

Accepted Answer

Shipping options depend on the address you enter at checkout. If we can deliver to your location, the available shipping methods will show up there!

Question 7

Do you offer free shipping?

Accepted Answer

Yes! We offer free shipping on orders over $100. If your order does not qualify, your shipping cost shows at checkout before you pay.

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Explore affordable jewelry, stylish accessories, and unique boutique finds curated to add confidence, personality, and a little extra bling to every look.

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